Refund Policy

At Nepa Vending, we want you to feel confident in your purchase. That’s why we offer a 30-Day Money-Back Guarantee on all our products.

Here’s how it works:

1. Eligibility for Refunds

   • To qualify for a refund, your request must be made within 30 days of receiving your order.
   • Products must be returned in their original condition, including all accessories and packaging.

2. How to Request a Refund

   • Contact our customer support team with your order details.
   • We’ll provide you with instructions on how to return your item.

3. Processing Your Refund

   • Once we receive your returned item and inspect it, we’ll process your refund.
   • Refunds will be issued to your original payment method within 7-10 business days.

4. Exclusions

   • Refunds do not apply to products damaged due to misuse, unauthorized modifications, or improper installation.

If you have any questions or need assistance, feel free to contact us. We’re here to help!

Need help?

Contact us at andrew@vapevendingmachine.com for questions related to refunds and returns.